WHAT YOU’LL LEARN IN THIS PROGRAM

Online advertising and booking systems

Training programs for creating a welcoming and open culture

Reception and activities planning and coordination

Art direction of the physical hospitality experience

Customer relationship management

WHAT MAKES KALU YALA SO SPECIAL?
“Being able to create opportunities for guests to experience the Kalu Yala lifestyle has been gratifying in that it has enabled me to progress my professional capabilities in the field of hospitality and propagate enthusiasm for a way of life that values protection of natural resources and meaningful human interactions.” – Alyssa

OUR VISITORS
The Hospitality Program is designed to give you real world experience in every aspect of running an ecoresort and events company. You will design, manage, and improve everything from social media marketing, guest booking, on-site reception, concierge services, food and beverage systems, exit surveys and general business administration in order to maximize the guest experience of Kalu Yala. In this process, you will not only learn how to help guests get the most out of their visit to our sustainable community, but also help build a culture at Kalu Yala that welcomes visitors into our very special home.
LEARN BY DOING
At Kalu Yala, students and young professionals are given the opportunity to apply their passions in the real world. Team members utilize their studies in the search for best practices in sustainability and quality living. Unlike other education programs, we insist on exploration.